Coupa
Coupa is a leader in business spend management. They brought me in to set the architecture for their supplier agent and build it out. It’s an email-native AI agent on AWS Bedrock and LangChain, with evals guarding its behavior as it evolves. Suppliers email it the way they’d email a person, and it replies in the same email thread. It answers questions about invoices and purchase orders, and takes action too, like creating and sending invoices.










